Frequently Asked Questions

Everything you need to know about your JT Music gear.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days for domestic orders, while international shipping can take 10-21 business days depending on your location and customs processing.

What is your return policy for apparel?

We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.

How should I care for my JT Music screen-printed shirts?

To preserve the quality of the print, we recommend machine washing your garments inside out in cold water and tumble drying on low heat or hang-drying.

Do you ship your merchandise worldwide?

Yes, we ship to most countries globally. Shipping rates and delivery times are calculated at checkout based on your specific region.

How can I track my package after it ships?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.